Mariela Sanchez

5945 Otis St. Detroit, MI 48210

Cell Phone: 313-467-6708

fh1588@wayne.edu

INTERN-PROFESSIONAL DEV LEVEL (HEALTH PROGRAMS POLICY)

­Poised to contribute excellent communication skills in both English and Spanish, as well as strong interpersonal and organizational skills to your company in a front-line, customer-support role while learning health insurance policies in the company.

KEYWORDS:  Responsible, friendly, money handling, bilingual, trusted, customer service skills experience, effective time management

EDUCATION

Wayne State University                                                             Detroit, MI                                            August 2013 - Present

Undergraduate Student of the Irvin D. Reid Honors College

• Team Community Service: Arranging and Decorating a learning room for a Children's Center. 

Currently working towards a Bachelor of Arts in Psychology Honors and University Honors

Expected Graduation Date May 2017

Psychology classes Social, developmental, abnormal.

• Understanding the way a child develops mentally and making their learning process more effective; Done in my Volunteering. 

Communication classes Oral, Technical

JOB EXPERIENCE

MexicanTown Bakery                                                            Detroit, MI                                                October, 2011 - Present

Cashier 

Responsible for monitoring cake inventory and taking orders.

Ensure a safe and friendly environment for all customers.

Accountable for all money handling  

VOLUNTEERING

Church Community                                                                                                                                February, 2014- Present                 

Youth Group Leader

Provide a secure and friendly environment for youth.

Wayne State University               Psychology Lab                                                                                    October, 2014- Present

Undergraduate Researcher

Responsible for interviewing participants for Research Study.

Analyze and code collected data for the study.                                                 

COMMUNICATION AND HUMAN RELATION SKILLS

Bilingual: Fluent in reading, writing, and speaking both Spanish and English

Outstanding active listening skills

Trusted individual that relates well to others

Excellent customer service skills

ORGANIZATION SKILLS

Effective time management skills

Able to work effectively within established deadlines                         

References

Available upon request.